AITA and Protik are organizing ITIL Awareness Day, on 21.10.2015, at the premises of Protik. Objectives:

• Create understanding of the benefits of using ITIL best practices for further development of the business and expansion on foreign markets,
• Raise awareness for need for certification of individuals and companies based on such or similar best practices,
• Clarify roadmap for obtaining the necessary certification and maintaining it.
• Provide overview of main ITIL v3 areas and other related standards

Topics:

1. Presentation of results of analysis: Required IT certifications on international markets
2. Benefits of ITIL best practices and similar standards for development of business and expansion on foreign markets
3. Roadmap for ITIL certification: foundation, master, expert level
4. Roadmap for company certification for IT service management
5. Overview of ITIL v3 areas

If you have any questions, please do not hesitate to contact us at aita@aita-al.org or contact on 069 40 47 901.